Frequently Asked Questions

Yes, our in-house interior design team offers consultation services to help you create the perfect space. We provide free basic consultations with furniture purchases, and comprehensive design services are available for a fee. Our designers can help with space planning, color coordination, and furniture selection.

Watsuniq offers a comprehensive range of furniture including living room sets, bedroom furniture, dining room collections, office furniture, outdoor furniture, and home decor accessories. We specialize in both modern and traditional designs to suit every taste and budget.

Yes, we provide professional delivery across India. Delivery fees vary based on distance and furniture size. We also offer white-glove delivery service which includes setup and placement in your desired room. Please check us for specific delivery rates while ordering.

We offer a 30-day return policy for items in original condition. Special items and custom-made furniture are non-returnable unless there's a manufacturing defect. Returns must be in original packaging with all hardware and accessories. A restocking fee may apply for large items. Please check for return policy for specific product.

Yes, several financing options with our partner payment service providers.

Custom furniture typically takes 8-12 weeks to manufacture and deliver, depending on the complexity and current order volume. We'll provide you with an estimated delivery date when you place your order and keep you updated on the progress. Rush orders may be available for an additional fee.

Absolutely! We offer professional assembly services for all furniture purchases. Our experienced team can assemble your furniture in your home at the time of delivery. Assembly fees vary by item complexity. We also provide detailed assembly instructions if you prefer to do it yourself.

All our furniture comes with manufacturer warranties that vary by brand and product type. Typically, structural components are covered for 1-5 years, while fabric and leather may have shorter coverage periods. We also offer extended warranty options for additional protection and peace of mind.

We currently offer fabric and material samples exclusively through our online platform. Each texture is available for detailed viewing with high-quality images and comprehensive descriptions. This allows you to explore the look and feel of the material before placing your order.

WATSUNIQ.COM is an online furniture store available 24/7. You can contact our customer support team through email, live chat on our website, or our customer service hotline. Our support team is available Monday through Friday from 8:00 AM to 8:00 PM, and weekends from 10:00 AM to 6:00 PM to assist with orders, product questions, and any concerns.

No, we do not buy or accept trade-ins of used furniture. All our products are brand new to ensure quality and durability for our customers.

You can track your order status by logging into your online account on our website, calling our customer service team, or visiting our store. We'll also send you email updates at key milestones including order confirmation, manufacturing start, shipping, and delivery scheduling.